These terms describe the personalized digital services sold under the Counter & Canopy name. By purchasing a service, you ask us to prepare the selected deliverables from the facts and public URLs you provide.
1. Services and prices
Counter & Canopy currently offers three one-time services, priced in US dollars:
- $9 Marketplace Listing Kit: listing copy and Schema.org Product JSON-LD for one product and one target marketplace.
- $49 AI-Ready Product Kit: everything in the $9 kit plus marketplace-aware structured fields and implementation guidance for one product.
- $149 Storefront Discoverability Sprint: an evidence-based audit of public storefront pages, the $49 kit for up to five products, and one bounded follow-up re-audit after you make changes.
Each tier includes up to three facts-grounded revisions after delivery. These are fixed-scope services, not subscriptions or ongoing monitoring.
2. Ordering and payment
You submit the service intake before checkout. Payment is then handled on Stripe-hosted checkout. Your order is tied to the service tier, product facts, marketplace, brand voice, and public URLs submitted for that checkout. Contact us promptly if you selected the wrong tier or entered a material fact incorrectly.
3. Delivery
Deliverables are sent to the email used at checkout, typically within two business days. Work is screened by mechanical checks and reviewed by a human before delivery. If an answer is incomplete or contradictory, we may ask for clarification rather than invent a fact.
If a short follow-up cannot provide the facts needed to build the purchased service, we refund the order in full as described in our refund policy.
4. Your responsibilities
You are responsible for the accuracy of the facts, claims, images, and URLs you provide and for having permission to use them. Do not submit unlawful content, third-party confidential information, payment-card details, account passwords, or store login credentials. You are also responsible for reviewing the finished material before publishing it and for complying with the rules of your marketplace or website.
5. Service limits
We do not guarantee rankings, traffic, placement, sales, citations, or a recommendation by any marketplace or AI assistant. The services do not include keyword-volume research, invented reviews or star ratings, login to your store, feed submission, platform enrollment, or publishing changes on your behalf.
A discoverability audit records what our checks can observe on public pages at the time of the audit. Websites and third-party systems can change after that observation.
6. Materials and permitted use
You keep your rights in the product facts, images, copy, and other materials you provide. You permit us to process those materials only as needed to prepare, review, deliver, support, and revise your order. After payment, you may use and edit the delivered documents for your own business and listings.
7. Revisions and refunds
The included revision allowance covers corrections and changes grounded in the facts, marketplace, voice, and scope supplied with the order. It does not expand a one-product kit into additional products or turn a bounded audit into ongoing monitoring. Refund requests are handled under the published refund policy.
8. Changes to these terms
We may update these terms as the services or operating requirements change. The effective date above identifies the current version. Changes do not reduce any rights that applicable law gives you.
9. Contact
Questions about an order or these terms can be sent to support@countercanopy.com.